FAQ

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WHAT ARE YOUR DELIVERY TIMES/COSTS?

Location Cost Delivery Time
UK FREE 7-21 working days
US FREE 7-21 working days
Europe FREE 7-21 working days
Rest of the World FREE 7-28 working days

Please allow up to 5 days for processing and 35 days for delivery

DO YOU OFFER FREE WORLDWIDE SHIPPING?

YES, WE OFFER FREE WORLDWIDE SHIPPING AND SHIP TO OVER 200 COUNTRIES AND ISLANDS AROUND THE WORLD.

DO YOU HAVE A MONEY BACK GUARANTEE?

YES, ALL OF OUR CUSTOMERS ARE PROTECTED THROUGH ARE MONEY BACK GUARANTEE SCHEME. ALL CUSTOMERS RECEIVE A 14 DAY MONEY BACK GUARANTEE, IF A PRODUCT IS TRYING TO BE RETURNED AFTER THE 14 DAY LIMIT THEN A REFUND CAN NOT BE GIVEN. IF A PRODUCT IS RETURNED IS MUST BE IN ITS ORIGINAL CONDITION.

WHAT PAYMENT GATEWAY DO YOU USE?

HERE AT RICKANDMORTYMERCHANDISE.NET WE USE THE SAFEST PAYMENT GATEWAY OUT THERE, WHICH IS PAYPAL. IT PROTECTS BOTH SELLER AND BUYER IN ANY TRANSACTION, ALLOWING BOTH PARTIES TO HAVE CONFIDENCE IN BUYING AND SELLING ONLINE. PAYPAL ALSO ALLOWS THE USE OF CREDIT/DEBIT CARDS WHEN MAKING A PURCHASE ONLINE WITH NO SIGN UP NECESSARY, JUST CHECKOUT AS A GUEST. TO LEARN MORE ABOUT PAYPAL HEAD OVER TO THEIR WEBSITE.

DO YOU OFFER FREE SUPPORT?

YES, WE HAVE A SUPPORT TEAM WAITING ON ANY QUESTIONS OR QUERIES CUSTOMERS MAY HAVE ON A PRODUCT OR ORDER. PLEASE HEAD OVER TO OUR CONTACT PAGE TO GET IN TOUCH!

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